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Refund policy

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products. 

Please email information@cannasi.net if there are any issues with the product you received. If you still want to return your unopened/defective product, please do so within 30 days of receiving your order. You may return, only products that are damaged, defective or unopened, unused and resalable products, within 30 calendar days of shipment with valid proof of purchase, for a refund or product credit. 

If there is a problem with any product you receive, you must notify us within 72 hours of delivery. If the product qualifies for a refund, we will email you a return label for the goods to be shipped back. We will refund your original source of payment within 5 business days of receiving back your product.